Cookie Policy

Policy Statement.

This policy describes how Talkdesk is using, collecting, storing, and disposing of cookies. The internet pages (websites) of Talkdesk can use cookies to improve user access. This policy is compliant with General Data Protection Regulation – EU and Talkdesk Privacy Policy.

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory, or hard drive and stored there. They can be used for a range of different purposes, such as customizing a website for a particular use, helping a user navigate a website, improving that user's website experience, and storing that user's preferences and login information.

How are they used?

The web server supplying the webpage can store a cookie on the user’s computer or mobile device. An external web server that manages files included or referenced in the webpage is also able to store cookies. Another way of storing cookies is through JavaScript code contained or referenced on that page. Some cookies used on this website collect information about how visitors use our website, for instance, which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Cookies type:

Essential cookies. These are cookies that are either: Used solely to carry out or facilitate the transmission of communications or strictly necessary to provide an online service that you have requested. Non-essential cookies. These are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyze your behavior on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies). Talkdesk will not use non-essential cookies on this microsite. Session and persistent cookies. Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser. Session cookies. Session cookies last for as long as you keep your browser open. They expire when you close your browser. Persistent cookies. Persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first. First and third-party cookies. Cookies can be classified as ‘first party’ or ‘third-party’. First-party cookies. These are cookies placed on your device by our website domain. Third-party cookies. These are cookies placed on your device by third-party website domains. Cookies category and functionalities. Talkdesk is working to deliver the best services through our website, Following some functionalities of cookies implemented on Talkdesk’s website. Category: Preferences. Sample: These cookies allow the SINGDESK website to remember information on how the website is presented to the user, like a preferred idiom, and region where the user is placed. Category: Process. Sample: These cookies help the website work and supply services requested by the user like browsing pages, and visiting security areas from the website. Without these cookies, the website may not work properly. Category: Session state/Statistics Sample: Some websites use frequently to collect information about how the users interact with the website. This can include which pages are visited frequently. These cookies are called session state and help us to improve Talkdesk services. How to reject cookies? There are a number of different ways to accept or reject cookies–you can manage and reject cookies on the settings tab of your browser. Any doubt about or comments about our Cookie Policy, please further more information through email: privacy@talkdesk.com You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org.
This website uses cookies. Some of there are necessary for the website to function while others are optional. By clicking on “Allow All”, you agree to the use of cookies for site usage analysis and third party social embeds. You may also deny all non-essential cookies by clicking “Reject All”. Read our Cookie Policy
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